Client: Small Charity Managing 3 GP Surgeries
Year of completion: 2021
Healthcare Sector: APMS Services
Project Category: Bid Planning
A GP practice in a major city approached HealthBid because they were facing a bid for their APMS primary care services.
The bid was around six months away but they wanted to know how we could support them before the tender documents were released.
Initially, we analysed what was required. By using our expertise of winning similar bids in other parts of the country, it was clear that the practice was in a strong place. They ran a good service and were full of ideas about how to maintain and improve the quality of their service.
However, these ideas were unfocused, and not ready for writing up into a bid where the word count was sure to be tight. In addition, they knew that during the bid itself, they would struggle with time, as the majority of those involved were busy clinical staff.
Our assessment was carried out by Dr Alison Sheppard, one of our team of specialists, who has worked on previous APMS bids, as well as for NHS England’s primary care delivery team.
Following her assessment, we proposed a series of pre-bid workshops to prepare them and help to focus their efforts on areas that needed the most work.
We carried out four workshops with the practice team, each one led by one of the senior members of our team, as well as support from our Bid Managers and Bid Writers. At the end of each workshop, notes were collated and returned to our client for them to review, as well as for use during the bid itself. Each of the workshops resulted in a set of actions for the clients to carry out before the bid itself started, putting them in a stronger position.
We can measure the success of this piece of work against our 3 identified benefits of bid planning:
1 – An increased probability of winning
By working with us on planning their bid, our client was ready for the release of the documents, understood their strengths, had mitigations in place for their weaknesses, and now have a strong win strategy in place to increase their probability of winning.
2 – Time saved in the Bid Writing process
Having a clear plan of attack along with a strong win strategy will also cut down the writing time significantly for this bid as responses will be much more targeted with fewer gaps. In addition, because HealthBid carried out the bid planning, we have a detailed knowledge of our client and their business and have formed strong relationships with key stakeholders which will help as we transition from planning to writing the bid.
3 – Improved experience and understanding within your team
Finally, by carrying out this work in advance of the bid, the client’s vision is more settled, and the written work will require fewer last-minute amendments, empowering their internal team to feel more confident and less stressed.